Questions & Answers
It's simple. 3 Steps
1. Choose the item / Contact lenses you want.
2. Give us your full address.
3. Make payment.I'll show you the 3 EASY steps below . =)
Yes! At Barbie Eyesland , we promise you that every product that are being sold is 100% authentic & Safe. Providing you with the highest quality service and original goods is our top priority. Beauty products Daily Contact lenses, Monthly Color Lenses for you at low prices with many great deals you will love! Also, we are able to pass on the savings to you since we do not have a physical storefront and related overhead expenses. :)
You can choose the Contact lens you want, Fill in your address & check out using Paypal or NETS QR
It is recommended to change the Monthly Contact Lenses every 3 months.
Please check in your email for "Order confirmation". After your order is posted out, you will receive a notification email.
Yes, We do ship to Singapore. Enjoy Free Shipping when you purchase 14pairs and above.
Once payment is complete it will be shipped out within 24hours and take 1 to 3 working days for courier service to deliver to your door steps for Malaysia & 4 to 7 working days for Singapore & 5 to 7 working days for Indonesia.
Currently all our items are "Free Shipping." For West/East Malaysia & RM28 For Singapore below 14pairs,
Free Shipping For Singapore above 14pairs
& Rm35 For Indonesia.
You can Contact us by email, WeChat/Whatsapp at firstname.lastname@example.org or 011333333010 and we will reply you within 24hours.
We are sorry but we didn't provide COD or Walk in service at the moment.
Yes, all item is ready stock if its purchasable =)
We want you to absolutely love your Barbie Eyesland Contact Lenses purchase. If you'd like to return or exchange an item, we will do everything we can (within reason) on this journey to gorgeousness together!
Please e-mail us a Refund Application Form in the following format:
Name: Barbie Eyesland Account Username
Register email: Address:
Contact No.: Telephone / MobileOrder No.:
Reason: (For feedback purposes)
Price:Postage/Mailing Cost: (Please attach a copy of postag receipt/documentBank account details (full name/bank account number/which bank)
Once you have completed the form, please email it to us at email@example.com . If you have any difficulties or problems, please do not hesitate to contact us at 01133333010. Our administrator will contact you once your request is confirmed, and then we will refund to you within 1 -14 working days.
Through the years